Verizon just had a big outage. Here's what we know

Published 17 hours ago
Source: feeds.npr.org
Signs are displayed outside a Verizon retail location in Portland, Ore., on May 14, 2024.

Verizon says a software problem caused the glitch and it is conducting a postmortem, but experts say outages are "a fact of life" these days.

(Image credit: Jenny Kane)