Leasehold ‘wild west’ under scrutiny as minister criticises FirstPort’s fees and failures

Exclusive: Senior minister raises ‘significant concerns’ over one of UK’s biggest property managers

A senior minister has said he has “significant concerns” about one of Britain’s biggest property managers after dozens of residents complained of high charges, slow repairs and aggressive debt collection techniques.

It is the latest sign of growing anger in Westminster over the behaviour of FirstPort, which manages properties on behalf of 1 million people, and other leasehold management companies.