Facing menu anxiety? Just Eat launches AI chatbot to help pick a food delivery

Published 2 hours ago
Source: theguardian.com
Facing menu anxiety? Just Eat launches AI chatbot to help pick a food delivery

Delivery firm aims to overcome ‘choice overload’ using voice assistant in its UK app, with global rollout planned

In the beginning, collecting a takeaway was the epitome of a lazy night in. Then delivery apps saved some more energy. Now, consumers can skip even bothering to read the menu as AI takes over the job of choosing the perfect evening meal.

Just Eat is introducing an AI voice assistant that lets customers discuss what they might be interested in eating, and then offers personalised recommendations.

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Food & drink industryBusinessUK newsAI (artificial intelligence)Technology