Hong Kong consumer watchdog urges better elderly services after 9,206 complaints

Hong Kong’s consumer watchdog has called on businesses to improve services for elderly customers after receiving more than 9,200 complaints in the past three years, including a woman who spent HK$400,000 (US$51,294) on beauty treatments. The Consumer Council said on Thursday that improving services for seniors would help boost the spending potential of the “silver economy”, a priority for the city’s government amid a rapidly ageing population. “The council urges traders to provide tailored...