Family's dream home turns to nightmare after mould infestation

Published 4 hours ago
Source: 9news.com.au
Family's dream home turns to nightmare after mould infestation

A south-west Sydney family have been forced to abandon their dream home following a three-year battle with toxic mould that left their kids hospitalised and their insurance claim up in the air.

The Karagiannis' property in Roselands was once their dream home, however, it was fenced off three years ago after a freak storm, during Sydney's wettest year, left the house plagued with mould.

The home's owner, Panagiota Karagiannis, said that she is over the complications the house has brought.

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The property is fenced off, after a freak storm left the house plagued with mould.

"Both our children started having breathing issues, asthma, but they were not ever born with asthma," she said.

"Athena was in and out of the paediatric wards.

"My husband is immunocompromised. He started suffering severe chest infections."

The family made an insurance claim in September 2022 that was initially denied before the family pushed back and received partial acceptance.

"There were experts that came out to the property who confirmed there's an abnormal mould ecology found in the home," Panagiota said.

Family moves 13 times in one year after freak storm spurs mould

The family said it took two years until they were eventually moved into alternative accommodation.

They noticed an immediate improvement in their daughter's health, however, more stress came along.

"We were moved 13 times in 7 months."

The house was eventually stripped by the insurance company, but when the family moved back in, they say they started getting sick again.

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The company is now working with the family on a knock-down rebuild.

They then hired their own mould consultant.

"We are deeply sympathetic, we are committed to supporting them to resolve what has been a highly complex claim," Hollard Insurance said in a statement.

The company is now working with the family on a knock-down rebuild.

Family moves 13 times in one year after freak storm spurs mould

"If it had been done in a timely manner, I think the frame of the house could have been saved, and I think my husband's health could have been saved," Panagiota said.

"I want there to be reform in the industry, I want there to be better knowledge in the industry.

"I want something good to come from what we've been through."

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